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How can we help?

Travobite launches soon. Here is what you can ask us in the meantime.

FAQ

Frequently asked

With Instant Lookup, verified Travographers who are online nearby typically arrive within two to five minutes. You see each one’s live distance and ETA before you confirm, and you can track their approach on a map once booked.
Your payment is authorised at booking and held in escrow — the Travographer cannot access it yet. It is released to them only once the session is marked complete, which protects both sides.
Yes. Choose “my own device” at booking and most Travographers apply a discount of around 20%, since they are not using their own gear. You still get the same editing and delivery.
Report it from Booking Details. Because sessions start with a one-time code that both sides verify, we can confirm attendance from the record — and because your money sits in escrow, a full refund is straightforward.
Complete the six-step application: profile, portfolio, services, availability, identity verification, then review. Most photographers finish in under fifteen minutes and are approved within 24 hours.
Only approximate location is used while you are browsing. Your precise meeting point is shared with a single Travographer after you confirm a booking, and never with anyone else.
Still need help? Contact support
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